FAQ
Shipping Information
Order Processing Time
All products that are in stock are shipped within 1-2 Business Days of order being received.
Orders will be processed and stock will be allocated on a First in First Served basis.
All orders placed will be fully trackable via Australia Post, the consignment will be provided to the customer once the order has been fully processed.
URGENT ORDERS
Please contact our office to organise urgent orders and we will do our best to meet your deadline.
How Long Will it Take To Get My Package?
Estimated Lead Times –
Standard Shipping – Metro Areas – 3 to 4 Days – Rural Areas 6 to 7 Days
Express Shipping – Metro Areas – 1 to 3 Days – Rural Areas 3 to 4 Days
What Shipping Methods Are Available?
Australia Post
How Do I Track My Order?
Go to Australia Post Website to track package.
https://auspost.com.au/mypost/track/#/search
Do I Need A Account To Place Order?
No, you can order without registering to vehiclesafe.
Did your order arrive damaged?
Transit Related Damage needs to be notified by email to sales@vehiclesafe.com.au within 24 hours for a claim to be made.